Privacy Policy
Last updated: May 1, 2026
1. Information We Collect
We collect information you provide directly when you create a CRM.io account, import contacts, run campaigns, or contact support. This includes your name, email, phone, company details, and any contact, deal, task, or campaign data you store on the platform.
2. How We Use Your Information
We use your information to provide and improve the CRM, send transactional and product communications, secure your account, power automations and AI features, and comply with legal obligations. You can opt out of marketing email at any time.
3. Data Security
All data is encrypted in transit (TLS 1.2+) and at rest. API keys are stored using AES-256-CBC encryption. We follow industry best practices and review our security posture continuously.
4. Data Sharing
We do not sell your data. We share information only with vetted sub-processors (e.g. cloud hosting, email delivery, payment processing) under strict contractual safeguards and only as required to deliver the service.
5. Your Rights
You can access, export, correct, or delete your personal data at any time from inside the app or by contacting privacy@crm.io. GDPR and CCPA rights are honored where applicable.
6. Contact Us
Questions about this policy? Email privacy@crm.io.